SOLUTION DEPLOYMENT

We collaborate with customers to define and implement cloud solutions that address their business challenges

We help customers identify cloud service solutions to address specific challenges in their business
An actionable plan that outlines tasks, resources, associated budgets and timelines is created for the chosen solution
The cloud environment is setup with the required infrastructure and services outlined in the plan
The solution is then configured to the customer's needs, and tested to ensure that it functions correctly
The deployed solution is then monitored to ensure that it meets the customer's requirements

Training Delivery

Our training delivery service enables customers to adopt cloud technologies in their business and obtain maximum value from deployed solutions

We help customers plan training objectives that enable business users to work more effectively with the implemented technology
Content such as user guides, manuals, and instructional videos are developed in alignment with customer training objectives
Training is delivered virtually, and scheduled with consideration to the availability and scope of training required by the customer
Ongoing support including answering questions, providing additional resources, and conducting follow-up sessions, is available for completed training programs

We provide tiered support plans that help keep customer cloud environments secure, available and running smoothly

Customer business goals, technical requirements, and budget are assessed as the basis for selecting the right maintenance plan
Cloud monitoring tools are used to continually evaluate the health of customer environments
Customers are advised of systems alerts, and provided with guidance on optimizing their cloud environment
Reports provided to customers include metrics on availability, performance and security